Shipping + Returns

Shipping

ORDER & SHIPMENT CONFIRMATION:

After placing your order, you will receive an email confirmation confirming your order details. Shortly after confirmation, you will receive a shipping confirmation email along with a tracking number once your order is on its way.

ORDER PROCESSING

Order are typically processed within 2-14 business days given the hand-knit nature of our pieces. The Third Piece ships all packages via UPS ground out of Massachusetts. Once an order is shipped, it can take 1-5 business days to arrive depending on where you are located.

Returns

WEBSITE RETURN POLICY

If you are not completely satisfied with your purchase, it may be exchanged within 30 days of the date of purchase for another The Third Piece purchase of equal value or for a merchandise credit.

The item must be unworn and accompanied with the label attached and/or the original sales receipt.

If the same product is not available, an item of equal value will be offered or a merchandise credit will be issued.

RETURNS CAN BE MAILED TO:

Third Piece Attn:  Returns Department
631 Tremont
Boston, Massachusetts 02118

Please send tracking info and order number to orders@thirdpiece.com to assist in the tracking of incoming return items.

COMMUNITY